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Log in to Routario

Routario runs in your browser. You sign in at your workspace’s web address — the one your administrator set up (for example yourcompany.routario.com) or the address of your self-hosted Routario. If you’re not sure what it is, ask whoever invited you.

You don’t create your own Routario account — an administrator invites you. When they do, you’ll get an invitation email with a link.

  1. Open the email and click Accept invitation.
  2. Choose a password. It must be at least 12 characters — longer is better; a short phrase works well.
  3. You’re in. From now on you sign in with your username and that password.
  1. Go to your Routario web address. You’ll land on the sign-in screen.
  2. Enter your username and password.
  3. Select Sign in.

You’ll arrive at your Inbox — your home base for what needs your attention.

Your workspace may require two-factor authentication for extra security. If it does:

  • The first time you sign in, Routario walks you through enrolling an authenticator app (Google Authenticator, 1Password, Authy, and similar). Scan the QR code with the app.
  • After that, each sign-in asks for the current 6-digit code from your app, right after your password.

You can manage 2FA later under Settings → Security, where you can re-enroll a new device or turn it off (if your workspace allows it).

  1. On the sign-in screen, select Forgot password.
  2. Enter your email. If an account matches, Routario emails you a reset link.
  3. Follow the link and choose a new password (again, at least 12 characters).

The reset link is single-use and expires, so use the most recent email if you requested more than one.

To protect your account, Routario locks it after 5 failed sign-in attempts in a row. If that happens:

  • Wait for the lock to clear, or
  • Ask your administrator to unlock the account (and reset your password or 2FA if needed) from Settings → Users.

Once you’re in, two places under Settings cover your account:

  • Profile — your display name, avatar, and the language Routario speaks to you in.
  • Security — change your password, manage two-factor authentication, and see (or sign out) every device signed in to your account.