Log in to Routario

Routario runs in your browser. You sign in at your workspace’s web address — the one your administrator set up (for example yourcompany.routario.com) or the address of your self-hosted Routario. If you’re not sure what it is, ask whoever invited you.

Getting access for the first time

You don’t create your own Routario account — an administrator invites you. When they do, you’ll get an invitation email with a link.

1. Open the email and click Accept invitation.
2. Choose a password. It must be at least 12 characters — longer is better; a short phrase works well.
3. You’re in. From now on you sign in with your username and that password.

No invite yet?

If you need access, ask your Routario administrator to invite you from Settings → Users. If your invite link has expired, they can resend it.

Signing in

1. Go to your Routario web address. You’ll land on the sign-in screen.
2. Enter your username and password.
3. Select Sign in.

You’ll arrive at your Inbox — your home base for what needs your attention.

Two-factor authentication (2FA)

Your workspace may require two-factor authentication for extra security. If it does:

• The first time you sign in, Routario walks you through enrolling an authenticator app (Google Authenticator, 1Password, Authy, and similar). Scan the QR code with the app.
• After that, each sign-in asks for the current 6-digit code from your app, right after your password.

You can manage 2FA later under Settings → Security, where you can re-enroll a new device or turn it off (if your workspace allows it).

What the entry is called in your app

When you scan the QR code, your authenticator app saves the entry under your workspace’s name, above your email address:

Routario — Rade Garage
you@yourcompany.com          123 456

That matters if you sign in to more than one Routario workspace — say you work with several clients. Without the name, every row reads Routario with the same email under it, and the only way to find the right code is to try each one.

If nobody has given the workspace a name yet, the entry falls back to the workspace’s web address instead — Routario — radegarage. Either way you get something you can tell apart.

Your app saves that name once, when you scan

An authenticator app stores the name at the moment you scan the QR code and never checks back for a new one. So an entry that already reads plain Routario keeps that name for good — renaming the workspace afterwards will not rename it.

Two ways to fix an entry you already have:

• Rename it inside your authenticator app. The name is only a label — editing it doesn’t touch the secret, and your codes keep working. This is the quicker fix.
• Set 2FA up again under Settings → Security: turn it off, then turn it back on and scan the new QR code. Do this while your old entry still works, because turning 2FA off asks for a current code first.

To set or change the name new entries will use, go to Settings → General and fill in Workspace name. It’s the same name that shows in the sidebar and page titles.

Forgot your password?

1. On the sign-in screen, select Forgot password.
2. Enter your email. If an account matches, Routario emails you a reset link.
3. Follow the link and choose a new password (again, at least 12 characters).

The reset link is single-use and expires, so use the most recent email if you requested more than one.

Locked out?

To protect your account, Routario locks it after 5 failed sign-in attempts in a row. If that happens:

• Wait for the lock to clear, or
• Ask your administrator to unlock the account (and reset your password or 2FA if needed) from Settings → Users.

Wrong 2FA codes count too

Incorrect two-factor codes count toward the same 5-attempt limit. If your codes aren’t working, check that your phone’s clock is set to update automatically — authenticator codes are time-based.

Managing your account

Once you’re in, two places under Settings cover your account:

• Profile — your display name, avatar, and the language Routario speaks to you in.
• Security — change your password, manage two-factor authentication, and see (or sign out) every device signed in to your account.

Where to go next

• A quick tour — get oriented before you start building.
• Build your first flow — the two-minute hello-world.
• Welcome to Routario — what Routario is and what you can build.